All ATS solutions by ExactHire offer email functionality in order to facilitate the spotlighting of applicants to other users and/or separate email addresses, as well as to forward applications, send requisition approval requests, etc.
In order to ensure optimal email delivery performance (so messages sent don't end up in your hiring managers' spam folders), please have your IT staff approve the appropriate email address on your organization's mail server whitelist as follows:
If you use the HireCentric branded ATS | no-reply@hirecentric.com
If you use the PlanSource branded ATS | no-reply@plansource.com ExactHire's Support Team will communicate from support@exacthire.com so please include this email address and any email from @exacthire.com to your approved email address list.
Also, for all ATS solutions, please have your IT staff approve the following IP address on your organization’s mail server whitelist:
168.245.1.155