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Calendar Event Confirmation Communication Template

Users may wish to send customized communication to applicants when confirming a Calendar (Cronofy) event.

This can be done by creating a Communication Template that will be used for Calendar Event Confirmation.

To enable this feature, users must create and activate a Communication Template in the Communication Templates area.

Important: When a Communication Template is designated as the Calendar Event Confirmation message, all applicants who receive an event confirmation will receive this message. If no template is selected, a default system message will be sent.

CalendarEventConfirmation

Create a Calendar Event Confirmation Communication Template

  • Navigate to the Settings area.

  • Click Communication Templates.

  • Select New Communication Template.

  • Select Calendar Event Confirmation in the Create As menu.

  • Complete the form by entering:
    • Communication Template Name (for internal use)
    • Email Subject
    • Message Body
      • Use the available Placeholders to personalize the email using applicant data. Click a placeholder to insert it into the subject line or message body.
      • Use the available text formatting tools as needed.
    • Click SAVE.

  • Once saved, a confirmation message will appear indicating that the Communication Template has been successfully created.


Edit or Delete a Communication Template

  • To edit the template, click the More Options button and select Edit.
  • To delete the template, click the More Options button and select Delete.