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Incomplete Application Reminder Communication Template

Users may want to take advantage of the ability to send incomplete application reminder communication to applicants who have started but not completed an application.

Users will activate the Incomplete Application Reminder feature in the Communication Templates area. A new Communication Template will need to be created.

Please note: Incomplete application reminders are sent to applicants once per day for 4 days.

CommTempIR

  1. To create a new Communication Template for the Incomplete Application Reminder begin in the Settings area.
  2. Click on Communication Templates.
  3. Click New Communication Template to add a new Communication Template.
  4. Select Incomplete Application Reminder in the Create As menu.
  5. In the provided form enter the Communication Template Name (internal use), Email Subject, and body of the message into the appropriate fields.
    1. Placeholders have been provided for use in customizing the emails to the recipient using applicant data. Click on the desired Placeholder in the subject line and/or body of the message.
    2. Use the available text formatting tools provided, as needed.
  6. Click SAVE.
    1. Confirmation of the creation of the Incomplete Application Reminder Communication Template will appear on screen.
  7. To Edit the Communication Template click the More Options button and EDIT.
  8. To Delete the Communication Template click the More Options button and DELETE.