Indeed Update to Commitment to Job Seeker Privacy and Security (April 1, 2023)

We recently received the following message from Indeed, which may require you to update your job application in order to maintain visibility on Indeed.

From Indeed…

As part of Indeed’s commitment to protecting job seekers' privacy and security, we are enforcing an existing policy that will prevent employers from asking job seekers for their:

  • full driver's license number,
  • full social security number (SSN),
  • or bank account information.
Effective April 1st, 2023, any screener questions or application questions that request this information will not be shown to job seekers on Indeed.

Indeed understands that collecting this information may be important for certain roles. We encourage employers to collect this information after the initial application process on Indeed, during the hiring process. The enforcement of this policy is important to protect job seekers' sensitive information.

How ExactHire Can Help…

You can configure ExactHire ATS to follow a multi-step application process. This configuration would support Indeed's suggested solution of collecting sensitive information later in the hiring process.

To learn how you can implement a multi-step application process, check out this tip sheet: ExactHire Multi-Step Applications.

If you have questions, or would like to discuss how Indeed's upcoming policy enforcement will impact your organization's visibility on Indeed, please contact us.