E-Verify: TNC

E-Verify cases can be determined to be a Tentative Non-Confirmation (TNC) by the Department of Homeland Security (DHS).

When this happens, it can be confusing but it does not need to be with OnboardCentric. Starting on November 5, 2020, E-Verify began notifying employers not in compliance with this legal requirement to take action to meet the requirement. 

You will know if your employee has been tagged as a TNC by reviewing the E-Verify section, Work With > E-Verify. Employees identified as a TNC will be in the Action Required tab. 

Individuals may be marked as a TNC for the following reasons: 

  • Name, A-number,I-94 number and/or foreign passport number were recorded  incorrectly in DHS records
  • U.S. Passport, Passport Card, driver’s license or state ID card information could not be verified
  • Information was not updated in the employee's DHS records
  • Citizenship or immigration status changed
  • Record contains another type of error
  • Information was not entered correctly by the employer

It is important to know what is required when an employee has been identified with a TNC status. Here is a graphic from the United States Citizenship and Immigration Services (USCIS) to help explain what is expected. 


Step 1: This will be completed by providing the TNC Notification letter to the employee. This letter will automatically be attached to your new hire's profile in OnboardCentric. Simply follow this path, Work With > Users > Locate Employee > Open Document Locker > Download/ Print TNC Notice 
TNC Notice - Document Locker

Step 2: After your employee has reviewed the TNC Notice they will decide whether to contest or not. 

Step 3: You will submit your employee's decision through OnboardCentric. 

Action Required

Step 4: Ensure your new hire contacts the DHS to contest the TNC. 

Step 5 & 6: Review updated results and close case through OnboardCentric.