Copy content from Word and then paste it into the ATS using the "Copy to Paste a Word Document" button above the WYSIWYG editor.
Ever wonder why you are finding crazy characters in your job board postings, specifically CareerBuilder? It’s because Microsoft Office “language” and internet “language” are not the same. There are hidden background characters that do not properly transfer from one to the other. If you have any previous experience with pasting text from Word into a web-based rich text editor (maybe for your website, blog or email marketing platform), then you probably already know there are certain essential tricks to doing this effectively and getting your content to look normal on a web page. These same techniques come in handy when pasting your job descriptions from Word (or even a .pdf) into the ATS's WYSIWYG editor (stands for "What You See is What You Get") on the job template and job listing pages. Or, if this is type of process is new to you, please take care to follow the guidelines outlined in the video and/or corresponding tip sheet, below.
The problem with pasting content from Word to a WYSIWYG editor is that Word's invisible Microsoft XML formatting is brought over with the copy/paste (NOTE: this problem is not isolated to the ATS; in fact, this is the case for all Word to web-based portal copy/paste operations). Then, this hidden styling overrides the ATS's web styling and causes the content to take on the properties of the original Word document rather than your web page - and that almost always means that it will look funky on your careers portal and on external job boards. Plus, this imported styling will behave differently in different browsers in many cases. Sadly, what you see will NOT be what you get. So, how do you fix it? The key is to strip out the styling BEFORE the text is pasted into the ATS's WYSIWYG editor.
We'll review a few options, below. All require a bit more effort than just pasting directly from Word...but we promise that it will be less work for you in the long run, and your job descriptions will appear more pleasing to your applicants' eyes.
Option #1: Type content directly into the ATS
Option #2: Use the "Copy to Paste a Word Document" button
Option #3: Copy and paste content into Notepad or another plain text editor - PREFERRED option (if you have to paste)
Type your job description content directly into the ATS on the Job Template tab in the Jobs Dashboard. This is an ideal situation if you are posting a brand new type of position for your organization; however, it is not necessarily your most favored approach if you have a bunch of existing job descriptions available to copy from Word files. The upside of this approach is that there's absolutely no way that hidden code will affect the appearance of your job postings. You simply type away and then use the WYSIWYG editor to add your desired formatting. While this may take the most work of all these three options, considering that your job templates can then be used to create multiple job listings in a cinch down the road...it may make sense to go this route.
Copy content from Word and then paste it into the ATS using the "Copy to Paste a Word Document" button above the WYSIWYG editor. While this approach isn't always as effective as #3 to be explained below, it can help you out when you are in a hurry. Here's how:
Start with your original Word document like the example below. Note that this job description has line breaks between paragraphs and headers, and it also uses bullet points:
Next, you may add back any bolding or bullet point formatting you desire for your listing using the buttons on the WYSIWYG editor. NOTE: It should not be necessary to change the font style or size on the editor as the CSS (Cascading Style Sheet) for your ATS portal will already dictate the sizing and font style for your job listings. If you would ever like to make changes to the font type/size used for text on your Careers portal, please contact email@example.com and we can adjust that on our end. If you do still decide to change the font/size in the editor, then it may cause issues in your HTML code with extra irrelevant characters because you are in a sense trying to override the portal's CSS (the same problem described earlier with Word's hidden formatting overriding the ATS's portal).
Here's how it looks once we've added some formatting (bolded headers, bullet points, and an extra line break just before "Duties" and "Skills/Qualifications"):
Paste your job description into the Notepad program (or another plain text editor - like TextEdit on Mac) on your computer, strip out extra formatting, and then paste into the ATS. This last option is probably the most effective at removing residual formatting resulting from a paste from Word. While Option #2 is effective in many browsers and will make your job look appealing on your careers portal, there may still be some extra tags in your code that will cause the job to appear differently when displayed on external job boards. Here's how to execute this option:
Follow the same steps as in Option #2 to clear the formatting out of your Word document, but then, before you paste it into the ATS, open up the Notepad program (or other plain text editor on your computer) and paste the text into a blank Notepad screen.
If this is new to you, don't worry...you will get better with practice and by following the guidelines outlined above. As always, please feel free to reach out to Client Success at firstname.lastname@example.org if you need any assistance.